Rothwell and Kazanas, “Conducting a Needs Assessment”

In this chapter, Rothwell and Kazanas lay out a thorough-but-concise overview of the various ways one can/should conduct a needs assessment. This process is very much a diagnostic one, looking to “uncover precisely what the performance problem is, who it affects, how it affects them, and what results are to be achieved by instruction” (p. 66). I found interesting, and appreciated, the sheer variety of ways one can do this, dependent on the practicalities of the situation you’re trying to work in (and not based on one, ideal way to conduct such an assessment).


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